Emotion Theory

2.1 Chapter Introduction

With the background reading done, the next step was to choose an emotion theory which would be heart of the emotions component in the agent architecture. A recognised and well-structured theory on emotions was required so that the emotions constituent of the agent architecture can be designed and implemented with sufficient justification that emotions really works in this manner. A emotion theory will also serve as a guide as to how should they be represented and what are their characteristics.
Two possibilities surfaced at this point, Ortony, Clore and Collins [1] semantic-based theory and Aaron Sloman's design-based theory. In order to decide upon a theory to use, a short discussion on emotions and an analysis of the two theories was done.

2.2 Emotions

Emotions is one of the most central and pervasive aspects of human experience. Normal people experience a wide range of emotions everyday. It is somewhat difficult sometimes to explain in words what one's current emotional state is. It may even be a combination of a number of emotional states. There are also no stereotype for emotion experiences as it varies depending on the individual and cultural differences.
The effects of emotions are clearly visible and well-recognised. It not only deepened and enriched the human experience, it can also cause dramatic disruptions in judgement and performance in future events be it benign or harmful. Different emotions can also be generated based on a single incident. For example, two soccer team feel different emotions when a goal is scored. The scoring team is happy while the other team is sad. This is because their construe of the same event is different.

2.3 Design-Based Theory

Aaron Sloman's "Attention and Affect" project has a aim to,

"develop a conjecture into a high level theory of the architecture of a human mind, where the conjecture is that design requirements for intelligent agents in a world like ours lead to mechanisms that have these tendencies as "emergent" properties"

as quoted from his paper, A Study of Motive Processing and Attention [20]. In Prolegomena to a Theory of Communication and Affect [16] by Aaron Sloman, he stated that,

"his interest is more on how affective states come about and interact with other states and process"

An affect is define in the Concise Oxford Dictionary as,

feeling, emotion, desire, esp. as leading to action.

The "affect" in Sloman's context is more than just emotions. It includes moods, desires, attitudes, impulse and other elements.
He suggested that affective states are dispositional states, both long and short term, in a control hierarchy that consist of positive and negative analysis of something and have at least a inclination to produce motivational states which in turn have a tendency to yield behaviour.
The control hierarchy consists of affective states with a variety of time scales and links with behaviour. For example, states A might be a disposition to produce and maintain states B and C depending on the situation. This state or a combination of states can generate a change on one another and might produce behaviours and it is influenced by time.
In Motives Mechanisms and Emotions [15], emotions are states where motives responds to and these motives are put through a number of filters which tends to disturb on-going activities. Motives is a significant concept in this theory and it too involves a number of elements such as goals, emotions, desires.

2.4 Semantic-Based Theory

The emotions theory employed by the Oz Project of the CMU team was one that was adapted from the book, The Cognitive Structure of Emotions by Ortony, Clore and Collins [1]. The theory discussed in this book is more focused upon the meaning of emotional states and its structure. As quoted from the book, what they are trying to doing was,

"to specify the "psychological" structure of emotions in terms of personal and interpersonal situation description"

They are not formulating a theory about emotion words but a theory about the kind of things which are associated to the emotion words. It is also mentioned that they would like to lay a foundation for a computationally tractable model of emotion which principle can be used in an artificial intelligence (AI) system to reason about emotions. The reason for doing this is that they would like to employ AI tools to model the theory. Their aim here is not to create a machine with emotions, as it would be unrealistic to do, but to create a system which could predict and explain human emotions. When the predictions and explanation of the system is able to match those of human, then the theory would be proven to be pointing in the right direction.

2.4.1 Emotion Type

The theory proposed by Ortony, Clore and Collins revolved around the notion of an emotion type. As quoted from the book, the definition is, An emotion type is a distinct kind of emotion that can be realised in a variety of recognisably related forms. By concentrating on distinct type of emotions rather than on the vast amount of discriminable emotional states, they managed to reduce the number of emotions to a more realistic proportion. All the emotion types defined are then divided into groups and these groups has two major characteristics. First, emotion types in the same group has eliciting conditions which are structurally related. An experience of an emotion not necessarily must be explicitly stated. It can be inferred from the description of the situation. These descriptions are known as eliciting conditions. Secondly, each distinct emotion type represents a family of closely related emotions. The family of emotions have the same eliciting conditions but may differ in intensity. The intensity here refers to how much of the emotion an agent is experiencing, for example, emotion type "fear" has a family of emotions like "concern", "petrified", "fright" and so on. All of which are different in intensities.

2.4.2 Organisation of Emotion Types

Figure 2.1 shows the organisation structure of the emotion types as defined. There are altogether 20 emotion types which falls into three categories, which are in turn divided into various sub-groups.
The words used in the diagram are purely for technical purposes and they are not critical. They are defined by the role they play in the structure.
Labels in upper case represent structural elements and those in lower case represent emotional states. Individual groups of emotion types are enclosed in boxes with the names of groups at the bottom of the groups.

2.4.3 Emotions Induction - The Appraisal Structure

A person's activity is usually supported by a goal or purpose. We rarely engaged in random activities. In this theory, an appraisal structure is used to determine what induces emotions. The three central components are the first three branch as shown in figure 2.1, namely,

I. Goals. The main focus variable is desirability. This covers the first branch of the structure. Desirability refers to the events which leads the satisfaction of a goal. Most of the events leading to the goal should be desirable. As the fulfilment of a goal is very likely to facilitate the fulfilment of a higher goal, The amount of desirability is primary dependent of the value of the higher goal. Three kinds of goals are defined here.

  • Active-pursuit goals. Goals which a person tries to obtain, for example, obtaining a degree.
  • Interest goals. Goals which a person usually has no or little control over, for example, the success of a friend.
  • Replenishment goals. Example of such a goal is to eat when hungry.
  • Standards. Praiseworthiness is the key variable. Here the appraisal of an event is not according to goal but towards the actions of other agents, which is the second branch of the structure. To compare other agents' actions with a set of standards to find out if these agents uphold these standards.

    Attitudes. The third main variable is Appealingness. The appealingness of an object is the third branch of the structure. To determine the agent's attitude towards an object or other agents. This is closely related to the other two central variables.Emotion intensity was an important topic discussed in general length in the book. However, due to the complexity of this section and my limited time constraint, it was not implemented in my system. Instead, Elliot's notion [11] of intensity was explored.
    The above had been a general introduction to the theory used by the CMU team. The detail dynamics of all the branches of the structure in figure 2.1 can be found in the book [1].

    2.4.4 Elliot's Emotion Intensity

    Emotion intensity, as mentioned before is an important aspect in emotions modelling. A mild emotion intensity level may not trigger off any changes in the agent but a strong intensity level might even be felt and affect the emotions of other agents. Regarding this issue of emotion intensity, Clark Elliot's paper, Emotion Intensity Factors in "Believable Agents [11] described how intensity was represented in his simulation, the Affective Reasoner. Intensity functions are used in his simulation to calculate the strength of emotion types.

    2.5 Chosen Theory

    My project is mainly centred upon the semantics-based theory by Ortony, Clore and Collins [1]. The primary reasons for this decision is that first, it is a theory developed so that emotions can be suitably represented in a artificial intelligence system which fits into my criteria and also it has been tried and implemented by the CMU team which shows that such an implementation is possible and relevant. Aaron Sloman's design-based theory involves much more components than just emotions. The "affect" component has a much broader meaning beside just emotions. To breakdown the theory to just representing emotions would be very difficult if not impossible and not viable as the entire theory is likely to breakdown without the other elements. Therefore this option was abandoned. As for the topic of intensity in emotion, a modified and simplified version of Elliot's notion [11] was implemented.
    With the underlying theory of the emotion component decided, the full agent architecture can now be designed.

    Copyright © 1995 to Hay Yong Joo